Delete Your Data

You can delete your ChatRos account and all associated data at any time. Deletion is permanent and removes your account, workspaces, conversations, messages, contacts and customer records, and all uploaded files — including images, voice recordings and documents.

Delete from the website

Sign in to ChatRos on the web, then:

1. Open Account from the dashboard sidebar.
2. In the Danger Zone, click Delete Account.
3. Enter your password. If your account has no password (for example, you signed up with Google), click Email me a code and enter the code we send you.
4. Type DELETE and click Delete My Account.

Delete from the mobile app

In the ChatRos mobile app:

1. Open the ChatRos app.
2. Go to Account.
3. Tap Delete Account and confirm.

Your account and data are deleted immediately and permanently.

What gets deleted

• Your account and sign-in details.
• Every workspace you own, with its AI agents and settings.
• Training data you added, such as website pages, files, and Q&A.
• Conversations, messages, contacts, and customer records.
• Uploaded files, including images, voice recordings, and documents.

Deletion can't be undone, so save a copy of anything you want to keep first.

Request deletion by email

If you can't sign in, email privacy@chatros.com from the email address associated with your account, and we will delete your account and data within 30 days.

Data we may retain

Some records may be retained only where we are required to keep them for legal, tax or accounting purposes, or to resolve disputes and enforce our agreements. Any retained data is limited to what is strictly necessary and is deleted once no longer required.

Questions

For any questions about deleting your data, contact us: