ChatRos
Features

Everything you need to build powerful AI agents

Advanced capabilities designed to help you create intelligent support agents that understand context, take actions, and deliver exceptional customer experiences.

Train on Your Data

Upload documents, crawl websites, import Q&A pairs, and connect your knowledge base. Your agent learns your business so every answer is grounded in your own content.

  • Crawl entire websites or upload PDFs, docs, and spreadsheets
  • Import curated Q&A pairs for precise, on-brand replies
  • Re-train instantly whenever your content changes
Knowledge sources
product-guide.pdf
42 pages indexed
chatros.com
128 pages crawled
FAQ & Q&A pairs
86 entries
Trained

AI-Powered Responses

Context-aware AI with tool-calling capabilities. Your agent can search products, check orders, and provide accurate answers instantly using advanced language models.

  • Live tool calls: search products, check orders & inventory
  • Grounded answers that cite your own knowledge base
  • Powered by leading large language models
Is the Aurora jacket in stock in medium?
Checking inventory…
Yes! The Aurora jacket is in stock in medium — 7 left. Want me to add it to your cart?

10+ Channel Integrations

Deploy across Chat Widget, Help Page, WhatsApp, Messenger, API, Slack, and more. Connect with customers wherever they are — one agent, every channel.

  • Embeddable chat widget with full theming
  • WhatsApp, Messenger & Slack out of the box
  • RESTful API for fully custom deployments
Chat Widget
WhatsApp
Messenger
Slack
API
Help Page

Human Handoff

Seamlessly escalate conversations from AI to human agents when needed. The perfect blend of automation and personal touch — with full context handed over.

  • Smart escalation rules based on intent & sentiment
  • Full conversation context passed to your team
  • Hand back to the AI once resolved
I need to dispute a charge on my last order.
Escalated to Sarah · Human Agent
SM
Hi, this is Sarah — I've pulled up your order and I'm on it.

Team Collaboration

Multiple workspace members with role-based access. Invite team members, manage permissions, and collaborate efficiently across every conversation.

  • Granular roles: Admin, Agent & Viewer
  • Invite unlimited teammates on higher plans
  • Shared inbox so nothing slips through
Workspace members
JD
John Doe
john@chatros.com
Admin
SM
Sarah Miller
sarah@chatros.com
Agent
MK
Michael Kim
michael@chatros.com
Viewer

And a whole lot more

Everything you'd expect from an enterprise-grade AI support platform.

Advanced Analytics

Track resolution rates, response times, and conversion impact.

Sentiment Analysis

Detect frustration early and escalate before it's a problem.

Multi-language

Serve customers in 80+ languages, automatically detected.

Custom API Access

Full programmatic control with our RESTful API.

Enterprise Security

SOC 2, GDPR, CCPA compliant with 256-bit encryption.

99.9% Uptime & SLA

Guaranteed reliability with priority support on higher tiers.

See these features in action

Build & deploy your first AI agent in minutes. No credit card required.