ChatRos

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Have a question or need help? We're here to assist you with AI agent setup, technical support, and everything in between.

Ways to reach the ChatRos team

Send Us a Message

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Contact Information

Prefer to reach out directly? Here's how you can contact us.

Email Support
support@chatros.com
For general inquiries and support
Office Address
Khaddo Boyra, Sirajganj Sadar, Sirajganj.
Support Hours
Monday - Friday: 9AM - 6PM EST
Weekend: 10AM - 4PM EST
Response Time
Standard: Within 8 hours
Priority support: Within 2 hours
Enterprise Inquiries
Need a custom solution or volume pricing?
Contact us for dedicated support
Looking for Quick Answers?

Check out our documentation and frequently asked questions for instant help.

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How to Get a Faster Answer

Add these details to your message. They help us fix your issue in the first reply.

  • The email address you use to sign in to ChatRos.
  • The name of the agent or workspace you need help with.
  • The channel involved, such as the chat widget, WhatsApp, Messenger, or Telegram.
  • What you expected, what happened instead, and a screenshot if you have one.

Have a billing question? Compare what each plan includes on our pricing page. Want to remove your account? Follow the steps on our data deletion page.

We're Here to Help

Our team is dedicated to helping you succeed with AI agents. Whether you need technical support, have questions about pricing, or want a custom demo, we're ready to assist.

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